Welfare Support

Life can be hard. Sometimes we experience challenges where we may need a little bit of extra support and guidance to get through things.

Areas that welfare support would be able to help with include:

  • Pastoral care: Having someone to talk to about issues or concerns
  • Disabilities and Special Needs: Support for physical or mental health conditions and learning difficulties

Whatever you may be experiencing the Welfare Officer is available to help you find the support and guidance you need. You can contact the Welfare Officer directly on welfare@nletrust.org .

Pastoral Care

Sometimes we go through things that make our lives feel hard, and we need someone to talk to, or discuss their ideas, problems or situations with. Pastoral support is provided through the Welfare Officer. You can contact the Welfare Officer directly on welfare@nletrust.org. It is meant to give you the opportunity to have someone to talk to about problems, seek support as well as give you information, advice and guidance.

This can range from things such as experiencing exam stress, experiencing bullying or domestic violence. Whatever the problem, the Welfare Officer will always work with you to find a way to support you. If you feel that you need to speak specifically to a female or male member of staff, one of our welfare team will be able to help. You should state that you would prefer to speak to a female/male in your first contact with the Welfare Officer.

All support given, and anything disclosed to the Welfare team is treated in strict confidence. If we need to engage a third party we would always do so with your permission. However, if there is a clear and immediate risk to your life or that of another person - especially a child, we are legally obliged to report it.

Disability and Special Needs

We try to ensure that all of our services are accessible to all. This includes people who may have a disability, a learning difficulty, or other type of special educational need.

When you come to nlet, we ask you to make us aware of any disability you may have, so that we can make sure that if you need extra support, we are able to provide it for you. This is especially important if you would need help in the event of an evacuation. In terms of employment or study, these ‘accommodations’ or ‘reasonable adjustments’ as they are called can be anything from a little more time to do things, different paper or a reader.

Where we are unable to make an accommodation or reasonable adjustment, we will always attempt to find a way to support you. This may mean looking outside of nlet for further support. The Welfare Officer will be able to help you do this. You can contact the Welfare Officer directly on welfare@nletrust.org .

The Welfare Officer should be made aware of any medication that you may be on, and if you may require to take it whilst you are on nlet premises. This is also so that you do not get unfairly disciplined for bringing a drug onto nlet property.

We understand that disabilities and learning difficulties may include a wide range of conditions:

  1. Seen disabilities:

Where the disability itself is easily noticed by others, such as where you may need to use crutches or a wheelchair, or where physical movement is obviously difficult.

  1. Unseen disabilities:

Where the disability is not immediately noticeable, such as colour-blindness, diabetes, epilepsy, ME or similar conditions.

  1. Mental health conditions:

Disability doesn’t always just affect the body, it can also affect the mind. This includes conditions such as Bi-polar disorder, depression or similar conditions.

  1. Learning difficulties:

This includes those conditions that make it harder than average for someone to learn something new such as dyslexia, dyscalculia, dyspraxia or asperger’s syndrome.

We also understand that some disabilities may be temporary and others permanent. Some people may experience good days, and others where they may find it very difficult to function. The more you are able to make the welfare officer aware of your condition, the more they will be able to find ways in which they can support your ability to study.